Customer reviews of Stuart Spencer Autos
At Stuart Spencer Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Toyota alphard
By Cliff+wendy T on 31 August 2020 | Purchase not verified
We recently bought a Toyota alphard,from Stuart and Phil,to say the service was exceptional is an understatement!They couldn’t be more helpful,no pressure,any questions were answered honestly,we would definitely recommend a visit,would buy with confidence from Stuart and Phil.keep up the good work,your dad would be very proud of you.
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5
Not your normal car dealers
By Dave C on 19 August 2020 | Purchase not verified
Having purchasing 4 vehicles from Stu and Phil over the years....I think that says it all! From the time you walk onto the forecourt, you feel relaxed and no pressure at all. Either Stu or Phil (or both!) are there if you want them and will bend over backwards to help - and not just to push a sale. We have recently purchased our 3rd Jap Import from them. Actually, we had purchased it before it arrived into the UK as we knew what the vehicle was before it arrived and also we trust Stu and Phil that much. Car dealers tend to get a stigma that they will do and say anything for a sale - with Stuart Spencer Auto's, there is no pressure whatsoever - they are more like your mates! We like dealing with them also because of the servicing and MOT times. They are always supportive and try and work in my timescales. Prices are very fair too. All in all, they are a complete provider, from start to finish. No pressure or hassle. Pop in and find out for yourself! Thanks lads, Dave and Chez
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5
nissan elgrand camper
By philip T on 29 July 2020 | Purchase not verified
Excellent customer service from Phil and Stuart,very friendly environment no pushy sales,nothing was to much trouble especially during this pandemic would recommend
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5
Great experience
By Martyn M on 27 January 2020 | Purchase not verified
Proper old school car dealers. Kept to their word, value for money, & great back up service.
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5
Best blokes i've ever dealt with.
By stephen B on 12 December 2019 | Purchase not verified
I have been buying cars from Phil & Stu for 20 YEARS you really will struggle to find a better import dealership in the Midlands .Nothing is to much trouble ,all questions answered honestly and in plain english.
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5
Fantastic service, Fantastic People, Fantastic Car
By Carol C on 21 February 2018 | Purchase not verified
Our company purchased 2 x Elgrand's for staff from Stu and Phill who are great guys. Very helpful and knowledgeable on Japanese imports and with a no problem attitude. No pressure sales, left in peace to select our cars but were at hand for any questions that we needed to ask. Their 2 year warranty is second to none, having had a claim with one vehicle, it was sorted in no time at all and with a courtesy car supplied. Couldn't ask for better service from anyone nicer.