Customer reviews of Stuart Spencer Autos
At Stuart Spencer Autos we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Exceptional customer service
By Caroline S on 27 February 2018 | Verified purchase
Absolutely first class service - friendly honest and personable
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5
Highly recommended
By Aurelio C on 22 February 2018 | Verified purchase
Very nice people, helpful and communicative. They have done everything I needed on the car.
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5
Friendly and professional import specialists
By Andy C on 16 January 2018 | Verified purchase
Great friendly family team that made choosing our vehicle really easy. Great service and support for our import MPV. Very helpful and always available to answer questions. Highly recommended for locating an import MPV or 4x4
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5
Excellent experiences
By Helen S on 27 January 2026 | Purchase not verified
Excellent service - really lovely and always helpful. In my family we have bought excellent vehicles from SSAutos. Highly recommended.
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5
By Peter B on 26 November 2025 | Purchase not verified
A proper garage! No pushy sales, just good, honest, helpful advice. Well worth the 140 mile round trip to get to the garage, Stuart and Phil couldn't have been more helpful, it was a treat to find a garage that knows what they were selling inside out! Highly recommended.
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5
Fantastic vans, fantastic company
By John L on 05 April 2024 | Purchase not verified
Couldn't be happier with our Alphard. Rock solid van, perfect kid wagon and no issues what so ever. Phil even sent me a replacement set of bulbs when I ordered the wrong set of Amazon. Would purchase again in a heartbeat!
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5
By Anonymous on 11 January 2024 | Purchase not verified
We purchase a 2010 Vellfire 3.5 from Phil and Stuart and picked it up just in time for Christmas. We cannot praise them high enough their service and attention to all our needs and to all details of the purchase was all we could have wished it to be when buying a vehicle. Many many thanks Stuart and Phil we look forward with full confidence in all our future dealings.
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5
Elgrand review
By Richard R on 20 April 2023 | Purchase not verified
My Elgrand 3.5 is the third vehicle my family has had from Stuart and Phil.The previous were Alphards which were great.The Nissan though imo is just as good, it drives beautifully.It feels like a 60k motor and when I drive away from the garage I feel as if ive stolen the car as they are such good value.
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5
Stuart Spencer Autos - Simply Excellent
By Danny B on 30 August 2022 | Purchase not verified
Purchased a 2011 Elgrand from Stu. I'm based over 3 hours away from the dealership, so Stu had to answer my many questions over email and whatsapp. I asked Stu for a video appraisal of the car as i wouldn't be able to come a view before deciding to purchase. The video was ver clear and Stu's commentary was very honest and accurate. When we arrived to complete the purchase, the car was everything I expected and more! Stu was very welcoming on a rainy Dudley morning! Nothing was too much trouble and he even helped me out with sorting the insurance. Very genuine dealers, highly recommended. And the Nissan Elgrand is a lot of car for the money! Great experience all round.
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5
Want a Import these are the guys to call.
By Anonymous on 03 November 2021 | Purchase not verified
Thank you to Stuart and Phil for their service and professional business of selling me my Toyota Alphard, I did extensive research before contacting them and could of easily purchase from a more local dealer. Who was more expensive and with only a 3 month warranty, but the low pressure sell which I found unusual for a car dealership. Was great and the information and advise was very welcomed. There review site gives you a good idea of how good they are, I was unable to see the Vehicle for myself as I live in Cornwall, but the pictures and a Friend who had purchased an Alphard from them assured me I would like it convinced me to buy. Stuart also arranged to have the vehicle delivered to my home address what a service and with a 2 year warrantee. If you thinking of buying a Vehicle in the near future give them a call. Thank you again from Paul in Cornwall.