Stuart Spencer Autos

By Richard R on 20 May 2021 

My daughter tasked me with finding her a van she could convert to a camper.After a lot of searching I found her a virtually mint Toyota Alphard which she purchased.All minor issues sorted.I was impressed with the Alphards and bought one myself also from Stuart and Phil.Only issue was a coolant leak which turned out to be a cracked radiator which was replaced straight away with a new genuine Toyota replacement under the warranty scheme.Dealers\people you can trust.

Would have no hesitation in going back to them

BY NICK J

 We haven’t bought a car for 16 years (our Toyota Previa had done 300K miles!) so were nervous about replacing our car. We didn’t know anything about imports so we had lots of questions about the cars and process, they were very helpful and spent hours with us and at no point did we feel pressured to buy. Overall we are delighted with our Alphard and the family are too and say it is very comfortable and spacious. The after sales experience is excellent, you feel part of their customer family and that they really want to look after you. We have had the car 5 months and had a couple of small things we wanted them to look at and these were fixed with no quibble. The warranty does cover you, unlike reviews I have read of other garages where they don’t want anything to do with you once you drive the car off the forecourt! We would definitely recommend Stuart Spencer Autos, there is no high pressure sales experience and the after sales care is excellent.